SHIPPING POLICY
Shipping
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Artwork is shipped worldwide.
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Each work of ART is professionally packaged* and shipped safely and securely with insurance by an experienced and well-known shipper.
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Complimentary Ground Shipping within the Continental United States**
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*Please contact me for additional rates for faster service and delivery to Alaska, Hawaii, Puerto Rico, Guam, and The US Virgin Islands.
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If you are in the Carmel, California, area and can pick up your artwork you will not be charged shipping rates.
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BTW: Professional ART packing and shipping is expensive but necessary to protect your new ART. It costs approximately $100.00 to send small paintings and $300.00 for the larger works. I include ground shipping cost with my cost to produce the art work.
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Shipping is calculated based on location.
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I ship to U.S. & international destinations. Please contact me for International Rates.
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*I ship through UPS and they pack each piece of ART for me. That way I can insure your ART. Their Minimum Packaging Standard is two boxes with 3 layers of bubble wrap, 2” all around. The painting is placed in a special plastic bag, sandwiched between double-walled cardboard which is attached with stretch wrap which keeps puncture or piercing from happening.
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**Shipping is not include for oversized original paintings which are priced individually.
Shipping the large original "After the Wound," will be calculated for its destination. Please contact me for that information.
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Thanks.
RETURN & EXCHANGE POLICY
Returns​
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If the artwork you receive is defective or has been misrepresented I will accept it back for an exchange or refund. Misrepresented means that you receive a different piece of ART than you ordered.
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Photos show the original colors of each painting. Due to the many variations in monitors and browsers, colors may appear slightly different on different computer screens. Please contact me if you have questions regarding colors.
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To initiate the returns process, please email Amber at: archangelamber08@gmail.com
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As soon as I receive your email, I will provide you with detailed instructions on how to return your order. Returns must be made within 14 days of delivery.
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I require items to be returned in the same condition they were shipped, in the full original packaging.
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Once I receive your returned order, i will replace or refund as required. Refunds are normally processed within 7 working days although please allow up to 14 days.
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Please note: unfortunately I cannot refund shipping costs for any orders, unless the product is faulty or damaged.
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Goods damaged in transit
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If you receive an artwork that was damaged in transit, please refuse the package from the shipper and get in touch with me to resolve the issue.